Email Etiquitte

This training is designed to help staff improve their email communication skills for professional interactions with clients and suppliers. It will cover the essentials of email etiquette, including tone, structure, and response time, as well as best practices for handling and filing queries effectively. Through practical exercises, participants will learn how to draft clear, professional responses and organize emails for easy reference. The goal is to ensure consistent, professional, and efficient communication that strengthens our business relationships.